1. Make them feel comfortable
2. Appear confident and at ease
3. Use humor cleverly but in a self – deprecating manner (it endears you)
(NEVER USE HUMOR AT OTHERS EXPENSE)
4. Show interest in them maintaining eye contact and actively listen to understand
5. Extend yourself, lean in showing interest and greet with a smile and handshake (if culturally appropriate)
6. Convey sense of energy and enthusiasm
7. Be well rounded informed and well mannered
8. Prepare and share relatable vignettes stories of actual occurrences that are interesting humorous and appropriate
9. Introduce people to each other with infectious enthusiasm
10. Sincerely convey respect and be genuine
Shishir Lakhani ASE